Top Travel Trip is a business to business travel oriented organization that believes in serving the highest quality at any time, any place and any cost to Travel agents. We have a dedicated team of skilled and well trained professionals who are ready to assist travel agents worldwide to gain access to world class content, assisting in operating at full potential as well as delivering the best possible service to its customers. We believe in saving both time and money for travel agents by providing quality and seamless services at affordable rates.
Growth and expansion have been phenomenal since the launch of Top Travel Trip in 2012 and has since been launched in 12 countries around the world. The excellent service oriented vision of the President and higher management has secured the online travel agency a unique position in the world of travel.
Top Travel Trip has also launched its online travel portal keeping in view the changing realities in the globalized world and the role of technology in every business. Now travel agents have the luxury of planning and booking their customers travels online. The Top Travel Trip brand has developed lasting and trusted relationship over time with airline companies, hotel groups, car rental services providers and insurance companies across the world. www.toptraveltrip.com has online links with the websites/online portals of its worldwide collaborators, strengthening its position as an Ecommerce based concern aspiring to serve agents across the globe.
In collaboration with its reliable partners, Top Travel Trip provides affordable and complete holiday packages including online air tickets, car rental service, insurance and residential services at reputable hotels to travel agents, corporate travellers and leisure travellers in numerous locations across the world, especially in Africa because of its extensive network of 12 branches in 12 countries across Africa. Whether you are a corporate traveller or a travel agent, you have this one online platform to cater for your every kind of travel needs ranging from booking airline tickets to car rental services to residence.
TopTravelTrip.com comes up with various ONLINE TRAVEL PRODUCTS for AIRLINES / HOTELS / HOLIDAY PACKAGES / VISAS / INSURANCE & CAR rental which will be handled by a dedicated team to help, support and maintain high quality of service for their valuable clients.
a) AIR TICKETS
- Quick response from our dedicated team
- Multiple options for the airlines
- Follow up from our professional reservation team
- Trying level best for confirmations for waitlist segments
- Additional services like meal request / seat request / frequent flyer membership
- Special group fare
- Discounted level fares
- Corporate or Tri Party Contracts with the particular airline
- You can access more than 150 airlines to reach your desire destination with easy search
b) HOTELS
- Multiple options for the global hotels world wide
- Follow up from our professional reservation team to get much better rates
- Trying level best for confirmations for hotel rooms during high season
- Requesting for better amenities and room services for the hotel
- Special group fare during the time of exhibitions and MICE meetings
- Discounts on hotel rates
- Tri Party Contracts with the particular hotel, if the number of booking is constant with the same hotel
A huge inventory of 1-5 star accommodation all over the world can be accessed for 160,000 rooms on offer of every night in more than 30,000 properties. The properties range from small independent hotels to major international chains, from budget to luxury hotels. Top Travel team have contractors around the world are constantly on the road visiting hotels, assessing and contracting face-to-face with suppliers. For every hotel a report is written, location and property details and photographs are captured and this information is available online. Work hard to obtain great allocations at the most competitive prices is our main motive.
c) HOLIDAY PACKAGES & TOURS
- World Wide holiday tailor made packages
- Worldwide local tours on request
- Giving Multiple itinerary options different global destination according to budget
- Trying level best to provide maximum information of each destination selected by the client
d) VISAS
To visit any country visas are mandatory for the client. Hence for this type mandatory service our dedicated team always tries to update with Proper documentation guidance for visas to visit the respective country
All Visas request will be reverted on case to case basis
e) INSURANCE
We can also assist you with travel and personal insurance services on request
f) CAR RENTAL
- Only new rental cars
- All inclusive prices
- 24 hour roadside assistance
- 24/7 service in most major airports
An online portal for next generation car rental, specializing solely in car rental solutions, enabling increased revenues for its customers and suppliers.
The Company offers services for 150 countries in 24,000 city and airport locations.
Team Structure
For smooth running of every project the process is divided into various phases. This ensures a timely delivery and the execution of the best application in tune with our client's needs and expectations, all within their budgeting parameters.
1. How do I register to become a member of www.Toptraveltrip.com ?
Become a member of TopTravelTrip.com is free of cost. Click on register now option on the website. Within Three working days, you will receive a unique login ID and password from TopTravelTrip.com.
2. Can I change my User Name and Password?
Each User Name has unique identity and cannot be changed but yes you can change the password by contacting our help desk.
3. How TopTravelTrip.com is different from other online Portal?
TopTravelTrip.com is the B2B portal who has almost all the functionality which is generally required by an agent.
4. How can I sign into my account, if I forgot the password?
There is an option of Forgot password below the enter button on the TopTravelTrip.com home page. Click on Forgot password, System will ask you the registered email ID and username. After you enter all the information, you will receive a new password through Email.
5. What are the benefits to become a member of TopTravelTrip.com?
As you are valuable top travel trip partner, you will get the discount on every sales of air tickets, Hotel reservations, Holiday Packages, LTC, Insurance and other travel services.
6. Can I speak to Travel Consultant, If I require any help?
Yes, you can call at any time at our helpdesk number +â¦â¦â¦â¦â¦â¦... We are providing round the clock service to your valuable partners.
7. Can I add my own service charge?
Yes, you can add your own service fee by using the discount module from the Back end.
8. How can I pay to purchase the travel production from TopTravelTrip.com Portal?
You can make a payment either through cheque / Demand Draft or Cash?
9. How do I make a payment on TopTravelTrip.com Portal?
You can make a payment by clicking on Finance option. It is mandatory to upload the limit in the respective account.
10. Can I hold airline reservation and issue the airline ticket later?
You can hold the booking on the TopTravelTrip.com Portal. This is the unique functionality of TopTravelTrip.com. You can hold the booking till the time airline gives us the permission to hold depending upon the carriers. But sometimes for some carriers hold facility is not possible
11. Do I need to confirm my reservation before fly?
Always Reconfirm your return tickets before 72 hrs prior departure calling the respective airline. For Middle East sector you have to call to the airline for OK to Board Message or contact your visa issuing travel agent to do the needful.
12. How do I get E Ticket?
TopTravelTrip.com provides you the ticket on the TTT Portal. You can take the printout of the E ticket from the Ticket Queue.
13. How do I get the boarding pass?
You have to show the E-ticket along with the Personal Identification at the time of check in.
14. How do I cancel the air tickets, Hotel reservations, Holiday Packages, LTC, Insurance and other travel services?
To cancel a confirmed ticket one has to put in a cancellation request on the TTT Portal through My Account section. Click on the Dashboard tab under My Booking and select the booking dates. Once you reach the list of bookings, click on the reference number. Then on the order details page, click on "Cancel Ticket" button to send the cancellation request to the TTT operations department. TTT operations team will intimate the Agent in a stipulated timeframe.
15. Is there any cancellation policy set by the airline?
Yes, it always differ from airline to airline, classes to classes and fare basis to fare basis. Therefore we suggest our valuable partners to avoid NO SHOW. Also, at times there may be an additional service fee for date change from our side or charges as per the airline.
16. What are the cancellation charges for flight?
The cancellation charges depend on the airline, sector, class of booking, and time of cancellation or there may be an additional service fee for date change from our side.
17. What is the maximum number of pax, I can book through TopTravelTrip.com portal?
A maximum number of 5 Pax can be booked in a single transaction.
HEAD OFFICE
- UAE - DUBAI
TOPTRAVELTRIP.COM
Level 3 (3rd Floor),
Near Crown Plaza Hotel, Latifa Tower,
Sheikh Zayed Road,
Trade Center 1,
Dubai - (United Arab Emirates).
TEL: +971 4 5561 010
FAX: +971 4 3688 778
EMAIL: infot3@toptraveltrip.com
- CAMEROON
TOPTRAVELTRIP.COM
OPPOSITE BICEC - AKWA,
NEXT TO DIRECTION ORANGE,
DOUALA - (CAMEROON).
TEL: +237 65207 3547
EMAIL: t3sales.dla@toptraveltrip.com
- SOUTH AFRICA
TOPTRAVELTRIP.COM
THE TOWERS, 1ST FLOOR, SUIT NO. 3,
3136 NORTH RAND ROAD, BOKSBURG NORTH,
P.O. BOX 26696, JOHANNESBURG, SA.
TEL: +27 (0) 11 826 1511/12
CELL: +27 (0) 71 796 6998
EMAIL: infojnb@toptraveltrip.com
- BENIN
TOPTRAVELTRIP.COM
IMMEUBLE LAGOSPA ECOBANK,
St. MICHEL, 3EME ETAGE, C/No. 590,
COTONOU, BENIN.
PHONE : +229 61 01 46 22
EMAIL: infobenin@toptraveltrip.com
- ACCRA - GHANA
TOPTRAVELTRIP.COM
603, BLOCK 6, SECTION 019 RING WAY ESTATE, BEHIND DYNASTY CHINESE RESTAURANT.
OSU-RE , ACCRA - GHANA.
OFFICE : +233 302 786245/46
FAX : 233302770485
Email: infoghana@toptraveltrip.com
- BRAZZAVILLE - CONGO
TOPTRAVELTRIP.COM
2, RUE FONDERE, ROND POINT LA COUPOLE
BRAZZAVILLE CONGO.
TEL : +242 053203030
Email: infocongo@toptraveltrip.com
- LAGOS
TOPTRAVELTRIP.COM
NOs:2, DESIRE PLAZA, SHERATON/OPEBI ROAD
OPPOSITE WESTOWN HOTEL, BESIDE AFRIJET PLAZA
IKEJA, LAGOS.
Email: amitra@toptraveltrip.com
In using the TopTravelTrip.com Travel service, of Satguru Travels (ST) you (The User) are deemed to have accepted the terms and conditions listed below. ST reserves the right to add, delete, alter or modify these terms and conditions at any time. The User is therefore advised to read carefully these terms and conditions each time he or she uses the shopping service(s) of ST.
All products/services and information displayed on TopTravelTrip.com Shopping constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. TopTravelTrip.com reserves the right to accept or reject your offer. The agreement between you and the TopTravelTrip.com shall be subject to the following terms and conditions:-
-
The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
- These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the Shopping services of ST you agree to be bound by the Terms and Conditions.
- All prices, unless indicated otherwise are in UAE dirhams.
- All prices and availability of products are subject to change without prior notice at the sole discretion of TopTravelTrip.
- ST reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price. This shall be regardless of whether the order has been confirmed and/or payment been levied via credit card. In the event the payment has been processed by TopTravelTrip.com the same shall be credited to your credit card account and duly notified to you by email.
- In a credit card transaction, you must use your own credit card. ST will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user
- Any request for cancellations of orders once duly placed on the site, shall not be entertained.
- In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by ST for redelivery shall be claimed from the User placing the order.
- ST shall not be liable for any delay / non-delivery of purchased goods by the vendors, trade organisation/s, manufacturers / shop etc. (vendors), flood, fire, wars, acts of God or any cause that is beyond the control of ST
- All products are duly screened and assured by the vendors to ensure that the products are of the standard, quality, composition, style or model that they represent.
- Notwithstanding anything contained herein ST acts only as booking agent to facilitate / integrate transactions between the buyers and sellers through various platforms (online web store, call centre, mail order catalogues, SMS. etc.) for various vendors and shall in no way be responsible for any quality of product, damages, losses, expenses and/or taxes incurred by Users qua the products. In no event shall ST, its directors, officials, representatives and employees be liable for any damages relating to products sold through it's various platforms.
- Presently, the service(s) of ST Shopping are being offered free. However, ST reserves the right to charge a fee for any or such facilities.
- The User agrees to use the services provided by ST, its affiliates, consultants and contracted companies, for lawful purposes only.
- The User agrees to provide authentic and true information. ST reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly), ST has the right in its sole discretion to reject the registration and debar the User from using the Services of TopTravelTrip.com Shopping, and / or other affiliated websites without prior intimation whatsoever.
- ST will not be responsible for any damage suffered by users from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action.
- The User expressly agrees that the use of service(s) TopTravelTrip.com Shopping is at the User's sole risk. The Service(s) of TopTravelTrip.com Shopping is provided on an "as is" basis without warranties of any kind, whether express or implied. ST its affiliates, employees, agents, consultants, contracted companies make no warranties of any kind, whether expressed or implied, for the service it is providing or as to the results that may be obtained from use of the Service, or as to the accuracy, reliability or content of any information, service, or merchandise provided through this Service. ST does not represent or warrant to maintain the confidentiality of information; although ST current practice is to uSTise reasonable efforts to maintain such confidentiality. It is also clearly understood that all warranties, implied or express take place between the vendors and the User.
- This agreement shall be construed in accordance with the applicable laws of UAE. The Courts at Dubai shall have exclusive jurisdiction in any proceedings arising out of this agreement
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect: This notice applies to all information collected or submitted on travelboutiqueonline.com. The website offers travel related services such as air tickets, hotels rooms, travel insurances etc. We collect the following personal information to provide the services mentioned above.
- Name
- Address
- Date of birth
- Passport number
- Email address
- Phone number
- Frequent Flyer Numbers
- IP address
The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We will use this information to occasionally inform you of promotions being run on the website. Within each email, you will be provided an option to opt out from receiving such emails in the future. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. Our Commitment To Data Security To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. How You Can Access or Correct Your Information You can access all your personally identifiable information that we collect online and maintain by contacting our customer service department. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us: Should you have other questions or concerns about these privacy policies, please call us or send us an email at caretoptraveltrip.com
optraveltrip.com site contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which Toptraveltrip has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords, and your Toptraveltrip.com site membership account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.
In addition to the circumstances described above, Toptraveltrip may disclose the Toptraveltrip.com site member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Toptraveltrip or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if Toptraveltrip or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.
This policy is effective as of April 15, 2005. Any material changes in the way Toptraveltrip uses personal information will be described in future versions of this Privacy Statement. Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices via email to care@Toptraveltrip.com. Please reference the privacy policy in your subject line. Toptraveltrip will attempt to respond to all reasonable concerns or inquiries within ten business days of receipt.
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